These Affiliate Program Terms (the “Terms”) govern your application to and participation in the ZenCreator Affiliate Program (the “Program”). The Program is operated by ZenCreator LLC, a limited liability company formed under the laws of the State of Delaware, United States, with Delaware File No. 10075612 and its registered office at 131 Continental Dr, Suite 305, Newark, DE 19713, United States (“ZenCreator”, “we”, “us” or “our”). “You” means the individual or entity applying to join or participating in the Program. An “Affiliate” is an individual or entity admitted to the Program.
1 Scope and Acceptance
1.1 Scope. These Terms apply to affiliate activity under the Program across the brands and domains covered by the Program, as listed in your affiliate dashboard. Your use of the products and services themselves is governed by the applicable product terms.
1.2 New applicants. To apply to join the Program, you must accept these Terms by selecting the required checkbox when you register through Tolt. This acceptance is required in addition to acceptance of the Tolt Affiliate Payment Agent Terms.
1.3 Existing Affiliates. If you joined the Program before the effective date, you must expressly accept these Terms at your next sign-in to the Tolt affiliate portal on or after that date to continue participating. Section 12 governs the transition to these Terms.
2 Relationship with Tolt
2.1 Program rules. ZenCreator operates the Program on the Tolt platform. These Terms govern your relationship with ZenCreator, including eligible promotion, attribution, commission calculation and approval, and the measures ZenCreator may take for violations.
2.2 Payout services. When ZenCreator pays commissions through Tolt, Tolt acts as your limited payment agent for invoicing, receiving funds and paying them out to you. The Tolt Affiliate Payment Agent Terms govern Tolt’s payout services, including verification, tax documentation and any fees charged for your chosen payout method. As provided in those terms, ZenCreator’s obligation to pay an approved commission is satisfied to the extent Tolt receives the corresponding settled funds.
2.3 Order of precedence. If the two sets of terms conflict, these Terms control matters concerning the Program between you and ZenCreator. The Tolt Affiliate Payment Agent Terms control matters concerning Tolt’s payout services, including any hold, cancellation or adjustment carried out by Tolt.
3 Eligibility and Affiliate Accounts
3.1 Eligibility. If you apply as an individual, you must be at least 18 years old, have reached the age of majority in your jurisdiction and have legal capacity to enter into these Terms. If you apply on behalf of a legal entity, you must be authorized to bind it to these Terms.
3.2 Account information and verification. You must provide accurate information when you apply and keep it up to date. To receive payouts through Tolt, you must provide the identity, tax and payout information Tolt requires and complete its applicable verification checks.
3.3 One account. Each individual or legal entity may hold only one affiliate account under the Program.
3.4 Application review. ZenCreator may approve or decline your application and may ask you to identify your intended traffic sources and how you plan to promote the Program.
4 Qualified Customers and Attribution
4.1 Qualified Customers. A customer qualifies as your referral (a “Qualified Customer”) only if all of the following apply.
- The customer clicks the unique referral link assigned to you under the Program (your “Referral Link”).
- Before that click, the customer has never held an account with or made a payment to ZenCreator under any brand covered by the Program.
- The customer creates an account for a brand covered by the Program within 30 days after the click.
- The customer makes their first successful payment to ZenCreator under the Program within 30 days after creating that account.
4.2 Duplicate accounts. An account linked to the same person, device or payment method as an existing account is treated as an existing account for attribution purposes and is ineligible for commission.
4.3 Attribution records. Referral and commission figures in the Tolt dashboard are for reference. For any dispute over attribution, eligibility or the underlying revenue, ZenCreator’s billing and analytics records control, subject to applicable law.
4.4 Competing referrals. If a customer clicks more than one Affiliate’s Referral Link, attribution is determined using the Program’s attribution settings, subject to eligibility under this Section and verification under Section 4.3.
5 Commission Rates and Calculation
5.1 Default rate and period. The default commission is 10% of Net Revenue from each Qualified Customer for the six-month period starting with and including that customer’s first successful payment (the “Commission Period”). Only eligible payments made during the Commission Period earn commission.
5.2 Net Revenue. “Net Revenue” means amounts actually received by ZenCreator from eligible payments by a Qualified Customer, less refunds, chargebacks and related chargeback fees, applicable VAT, sales tax and other indirect taxes, and fees charged by payment providers for processing the customer’s payments. Each amount is deducted only once. Payments for trial periods, complimentary credits granted by ZenCreator and test-account transactions are excluded from the commission calculation.
5.3 Individual terms. A different commission rate or Commission Period applies only if agreed in writing with your ZenCreator affiliate manager. The agreement must be confirmed by email from an official ZenCreator address and state the applicable rate, period and effective date.
5.4 Changes to default terms. ZenCreator may change the default commission rate or Commission Period for future Qualified Customers on advance notice in accordance with Section 12.3. For updates after this version, the revised defaults apply to customers who become Qualified Customers on or after the stated effective date of the change.
6 Approval and Payouts
6.1 Commission hold. Each commission is subject to a 30-day hold from the date of the underlying customer payment to allow for refunds and chargebacks. It becomes eligible for approval once the hold expires, subject to these Terms. ZenCreator may extend the hold while it reviews the commission or investigates a suspected violation under Section 9.
6.2 Payout schedule and minimum. The Program uses Tolt’s NET-15 schedule for generating payouts, 15 days after the end of the applicable calendar month. Payout cycles include only approved commissions that are eligible for payout. The minimum payout is USD 100. Balances below that amount carry forward. Commissions still on hold or awaiting approval may be included in a later cycle once eligible.
6.3 Commission status. “Pending” means awaiting approval. “Approved” means approved for payout, subject to the applicable payout requirements. Funding by ZenCreator and disbursement to you are separate steps from approval. An unpaid commission may be held, adjusted or cancelled under Sections 9 and 10, subject to Section 2 and the rules on funded commissions in Section 10.4.
6.4 Verification and taxes. Payouts through Tolt are subject to the verification and information requirements in Section 3.2. You are responsible for taxes on your commissions. ZenCreator or Tolt may withhold amounts where required by applicable law.
7 Promotion and Brand Use
7.1 Branded paid search. You must not bid on, target or otherwise use keywords containing the name or trademark of a brand covered by the Program in paid search campaigns on any search engine. This includes misspellings, transliterations and combinations such as “ZenCreator login”, “ZenCreator review”, “ZenCreator coupon”, “ZenCreator app” and “ZenCreator alternative”.
7.2 Google advertising. You must not promote any brand covered by the Program through any Google advertising product, regardless of the keywords, targeting or creatives used. This includes Search, Performance Max, Display, YouTube, Discover, Shopping, Gmail and App campaigns.
7.3 Other paid channels. Use of a brand covered by the Program in ad copy, targeting or keywords on other paid channels, including social media, app stores and ad networks, requires ZenCreator’s prior written approval.
7.4 Organic search. You may promote the Program through organic search subject to these Terms. Use of a brand covered by the Program in URL paths, page titles, headings, meta descriptions or anchor text requires prior written approval from your ZenCreator affiliate manager and confirmation from ZenCreator. This also applies to branded review, login, coupon and comparison pages.
7.5 Approval of promotional materials. You must obtain ZenCreator’s written approval for all creatives, promotional copy and landing pages before using them to promote the Program. Traffic from unapproved materials is ineligible for commission.
7.6 Brand identifiers and materials. You must not register, operate or use as your own promotional identifier any domain, subdomain, social media account, channel or app with a name that contains a brand covered by the Program or a confusingly similar variant, including for redirects to a Referral Link. You may use logos, screenshots and other brand materials only in the form approved by ZenCreator and without modification. You must obtain ZenCreator’s prior written approval before using a logo of a brand covered by the Program as a profile image, banner or other identifier for a social media account, channel or group.
7.7 Affiliate relationship. You must disclose your affiliate relationship with ZenCreator as required by applicable law and the rules of the platform where you promote the Program. You must not impersonate ZenCreator, its staff or its support team, or misrepresent your relationship with ZenCreator.
8 Prohibited Conduct
The following examples supplement Section 7. Section 10 also applies to other fraudulent or deceptive conduct that manipulates referrals, tracking or commissions.
8.1 Attribution and tracking. You must refrain from the following practices.
- Setting referral cookies or registering clicks without a deliberate user action, including through cookie stuffing, hidden iframes or pixels, pop-unders or automatic redirects.
- Injecting a referral click immediately before a user independently registers or pays, flooding tracking systems with clicks, or artificially inflating clicks or impressions.
- Intercepting users already navigating to a brand covered by the Program by substituting a referral link or using browser extensions, toolbars, coupon or cashback sites, or similar methods.
- Generating false postbacks, registrations, purchases, pixel events or other tracking signals, or sending events without the corresponding user action.
- Tampering with tracking, APIs or fraud controls, including by altering referral or click identifiers, replaying requests, or gaining unauthorized access to another Affiliate’s links or data.
8.2 Traffic, accounts and payments. You must refrain from the following practices.
- Generating or supplying non-human traffic or automated registrations, including through bots, emulators, device farms, scripts or headless browsers.
- Inducing existing customers to register again, including with a different email address, or claiming commissions for existing or duplicate accounts. The one-account rule in Section 3.3 also applies.
- Registering or paying through your own Referral Link, or using it to generate referrals from your relatives, employees or affiliated persons.
- Offering rewards for registrations, payments or installs, or using offerwalls or paid-task services, without ZenCreator’s prior written approval.
- Pressuring users to pay or offering unauthorized refunds, bonuses or special terms on ZenCreator’s behalf.
- Using stolen payment details, making test or circular payments to generate commissions, or abusing refunds or chargebacks.
- Using VPNs, proxies or similar tools to misrepresent the source or geographic origin of traffic or to bypass Program restrictions.
- Sending unsolicited promotional messages by email, SMS, messaging apps or push notifications, or posting promotional spam in comments, forums or chats.
- Reselling traffic or distributing your Referral Link through sub-affiliates, networks or other intermediaries without disclosing the arrangement to ZenCreator and obtaining its prior written approval.
You must ensure that any sub-affiliate, network or other intermediary you engage in connection with the Program complies with these Terms to the extent they apply to its activities. You are responsible for its acts and omissions in connection with the Program as if they were your own, whether or not ZenCreator approved its involvement.
8.3 Cloaking. You must not use redirects, traffic filters or similar techniques in your promotion to conceal or materially misrepresent to ZenCreator or a platform reviewer the content, landing page or destination that users actually see.
8.4 Promotional claims and content. You must not make false or misleading claims about ZenCreator’s products, features, prices, policies or results. This includes false claims of free or unlimited use, unsupported guarantees, fake discounts or reviews, and creatives that imitate system notifications or messages. You must also refrain from using promotional material that is reasonably likely to cause material harm to the reputation of ZenCreator or any brand covered by the Program.
You must not use promotional material depicting real people without their consent, deepfakes, image undressing or “nudify” content, face swaps, alterations of real people’s bodies, depictions of anyone who is or appears to be under 18, or violence.
8.5 Adult content and platform rules. You must follow the rules of the platforms where you promote the Program. Adult promotional material may be used only on placements that permit it, subject to applicable law and age restrictions, including any age verification required under the UK Online Safety Act or other applicable law. You must not target minors. A platform rule violation that results in a restriction or block on a brand or domain covered by the Program is a breach of these Terms.
9 Monitoring and Investigations
9.1 Monitoring and requests. ZenCreator may monitor traffic, referrals and commission activity under the Program. If ZenCreator requests information about your traffic sources, placements, campaigns, creatives or landing pages, you must provide it within five business days of the request. Failure to provide the requested information within that period is a breach of these Terms.
9.2 Holds during review. While investigating a suspected violation, ZenCreator may withhold some or all unpaid commissions on the affected affiliate account pending the outcome of the review. Sections 2 and 10.4 apply to holds involving commissions funded through Tolt.
9.3 Review and determination. You may submit one written explanation during the review. ZenCreator determines whether a violation occurred based on a reasonable review of the available information, including any explanation submitted during that review. ZenCreator’s determination is final within the Program’s internal review process.
10 Sanctions and Commission Adjustments
10.1 Commission corrections. Subject to Section 10.4, a commission is ineligible for payment to the extent that it relates to a customer payment that is refunded, charged back, cancelled or found to be fraudulent, or to a referral or transaction that is otherwise ineligible under these Terms. ZenCreator may reduce or cancel the affected commission accordingly, including if it is marked “Pending” or “Approved”.
10.2 Sanctions for violations. If ZenCreator determines under Section 9 that a violation occurred, it may apply the following measures.
| Level | Examples | Measures |
|---|---|---|
| Critical | Branded paid search or Google advertising. Tracking manipulation, fake events, bots, induced re-registration, self-referrals, multiple accounts or payment fraud. Prohibited branded identifiers, impersonation, prohibited content or breaches of the adult-content rules. | Immediate termination. Cancellation of all unpaid commissions where warranted by the nature and scope of the violation, subject to applicable law and Section 10.4. Recovery of commissions paid on fraudulent activity under Section 10.3. |
| High | Unauthorized brand use in SEO or other paid channels. Unapproved or misleading materials. Claiming commissions for existing users, unauthorized incentivized traffic, pressure to pay, cloaking, spam or misuse of VPNs or proxies. | Reversal of affected commissions and termination for repeated violations. |
| Medium | Unauthorized use of brand materials, undisclosed or unapproved sub-affiliates and minor platform rule violations. | Reversal of affected commissions and a warning. Repeated violations may be treated as High. |
ZenCreator may apply a stricter measure where the severity, scale, intent or impact of the violation warrants it. The right to hold unpaid commissions during a review under Section 9.2 applies at any level.
10.3 Set-off and repayment. To the extent permitted by applicable law, ZenCreator may deduct commissions already paid on fraudulent traffic, referrals or payments from future commissions payable to you under the Program. If set-off is unavailable or insufficient, you must repay the outstanding amount to ZenCreator on written demand. Amounts already recovered for the same commission reduce the outstanding balance. Any set-off processed by Tolt is subject to its applicable payout terms.
10.4 Commissions funded through Tolt. Once Tolt receives settled funds for a commission, that commission remains payable through Tolt, subject to any hold or cancellation Tolt may apply under Section 5 of the Tolt Affiliate Payment Agent Terms. Termination under Section 11 is a separate action from a hold or cancellation of a funded commission by Tolt. If a refund, chargeback or similar event reduces a funded commission, the reduction may be applied against future commissions under the same Program to the extent permitted by Tolt’s applicable payout terms.
11 Suspension and Termination
11.1 Ending participation. Either you or ZenCreator may end your participation at any time by giving written notice to the other.
11.2 Immediate action. ZenCreator may immediately suspend your participation while it investigates a suspected violation and may terminate it immediately where Section 10 permits. ZenCreator may also suspend or terminate participation immediately where required by applicable law or to comply with a restriction imposed by Tolt.
11.3 Effect on promotion and commissions. When your participation ends, you must stop promoting the Program and remove Referral Links and Program promotional materials from channels you control. Commissions accrue only on eligible customer payments made before your participation ends, unless a written agreement under Section 5.3 expressly provides otherwise. Commissions validly earned before termination remain subject to Sections 2, 6, 9 and 10 and, where applicable, Section 12.2.
11.4 Continuing provisions. The provisions on payment and adjustment of pre-termination commissions, investigations, commission recovery, confidentiality, liability and dispute resolution continue to apply after termination to the extent relevant.
12 Existing Affiliates and Changes to These Terms
12.1 Acceptance by existing Affiliates. Upon express acceptance under Section 1.3, the transition rules in Section 12.2 apply from the effective date without a separate transition period, to the extent permitted by applicable law.
12.2 Transition to the six-month Commission Period. For customer payments made on or after the effective date, the standard commission rules in Section 5 apply to otherwise eligible referrals, including customers referred under the Program’s previous standard terms with no fixed commission period. The six-month Commission Period is counted from each customer’s first successful payment. A separate written agreement with ZenCreator that sets an individual commission rate or period governs to the extent it applies.
Eligibility for commissions on customer payments made before the effective date, and the amount of those commissions, are determined under the terms applicable to those payments, even if approval or payout occurs later. Any correction or recovery of those amounts is governed by the terms and law applicable to them.
12.3 Future updates. ZenCreator may update these Terms and will publish the updated version and its effective date on the ZenCreator website. ZenCreator will give Affiliates advance notice by email or through the Tolt affiliate portal. To continue participating after an update takes effect, you must expressly accept it in the portal. Changes to the default commission rate or Commission Period are subject to Section 5.4.
13 General Terms
13.1 Independent status. You participate as an independent contractor and are responsible for your own promotional activities and costs. You have no authority to act on behalf of or bind ZenCreator.
13.2 Confidentiality. You must keep confidential any non-public information ZenCreator shares with you in connection with the Program, including individually agreed commission terms and non-public Program data. You may use that information only for your participation in the Program and disclose it only with ZenCreator’s prior written consent or where required by law.
13.3 Personal data. You must comply with applicable privacy and data protection laws when handling personal data in connection with the Program. You may use personal data made available to you through the Program only as necessary for your participation and as permitted by applicable law. For information on data processing, see the ZenCreator Privacy Policy and the Tolt Privacy Policy.
13.4 Limitation of liability. To the extent permitted by applicable law, ZenCreator’s aggregate liability arising out of or relating to the Program is limited to the amount of unpaid commissions validly earned by you in the six months before the event giving rise to the claim. The cap excludes ZenCreator’s obligation to pay commissions validly due under these Terms. To the extent permitted by applicable law, ZenCreator excludes liability for indirect or consequential loss, lost profits or business opportunities, and acts or omissions of Tolt in providing its payout services.
13.5 Indemnity. To the extent permitted by applicable law, you must indemnify ZenCreator against third-party claims and resulting losses and reasonable costs, including reasonable legal fees, arising from your breach of these Terms or applicable law in connection with your participation in the Program.
To the extent permitted by applicable law, you must also reimburse ZenCreator for reasonable, documented direct costs it incurs in investigating or remedying an established material breach of these Terms for which you are responsible, including under Section 8.2, to the extent those costs were caused by the breach. ZenCreator may recover the same loss or cost only once.
13.6 Governing law and disputes. These Terms are governed by the laws of the Republic of Cyprus. To the extent permitted by applicable law, the courts of Limassol, Cyprus, have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Program.
13.7 Severability. If a provision of these Terms is held unenforceable, the remaining provisions continue to apply to the extent permitted by law.
13.8 Contact. You may send written notices to ZenCreator under these Terms by email to [email protected].