Content Policy / Acceptable Use Policy

This Content Policy (“Policy”) forms part of the ZenCreator Terms and Conditions and applies to all use of the Services, including prompts, uploaded materials, generated content, editing, face swaps, and other AI-powered features.

Please read the prohibited content rules carefully. Violations may result in rejected generations, content removal, account restrictions, or termination.

1. Adults Only

You must have reached the age of majority under the laws of your jurisdiction and be at least 18 years old to access or use ZenCreator.

You must not use the Services on behalf of a person who does not meet these age requirements, allow such a person to access your account, or attempt to circumvent any age-related restrictions or verification requirements.

We may request additional information or verification where necessary to comply with applicable law, platform safety requirements, or the requirements of our service providers.

2. Adult and NSFW Content

ZenCreator allows the creation and editing of lawful adult-oriented or not-safe-for-work (“NSFW”) content, subject to the restrictions set out in this Policy, the Terms and Conditions, and applicable law.

Adult content is permitted only where all of the following conditions are met:

• All persons depicted in a sexual context are adults aged 18 or older and do not appear to be minors.
• The content does not fall within any prohibited category under this Policy.
• The user has all rights and permissions required for any materials or identifiable real persons involved.
• The content is lawful in the relevant jurisdiction.
• The relevant AI tool or model permits the intended content and use.

Not all adult content is permitted. The prohibitions below apply even where a particular tool is technically capable of generating the content.

We may restrict certain content categories, tools, or models based on applicable law, safety considerations, or third-party provider requirements.

3. Strictly Prohibited Content

YOU MUST NOT create, request, upload, generate, edit, use, or distribute any of the following content through ZenCreator.

3.1. Child Sexual Abuse and Sexualised Depictions of Minors

STRICTLY PROHIBITED — ZERO TOLERANCE

• Child sexual abuse material (CSAM).
• Sexualised depictions of anyone under 18.
• Sexual or nude depictions of persons who appear to be under 18, even if described as adults.
• Sexualised fictional, illustrated, animated, or AI-generated characters who are minors or appear to be minors.
• Attempts to circumvent these restrictions through prompts, editing, face swaps, or other techniques.

Where we identify suspected CSAM or other unlawful sexual exploitation of minors, we may immediately restrict the relevant content or account, preserve information where legally permitted or required, and report the matter to competent authorities or designated reporting organisations in accordance with applicable law.

3.2. Non-Consensual Intimate Content and Sexual Deepfakes

STRICTLY PROHIBITED

• Non-consensual intimate images or videos, whether real, edited, or AI-generated.
• Sexual deepfakes involving identifiable real persons without the required informed consent and legal permissions.
• Intimate content intended for blackmail, humiliation, harassment, exploitation, or invasion of privacy.
• Creating or modifying intimate content in circumstances where the person depicted has not consented to the relevant use.

The fact that an image or video is AI-generated does not remove the requirement to respect the rights, privacy, and consent of identifiable real persons.

3.3. Sexual Violence and Exploitation

STRICTLY PROHIBITED

• Content depicting, promoting, or facilitating sexual violence, rape, coercion, or sexual exploitation.
• Content intended to facilitate trafficking, abuse, or other unlawful sexual conduct.
• Other sexual content prohibited by applicable law.

3.4. Other Illegal or Harmful Content

STRICTLY PROHIBITED

• Content that violates applicable law or facilitates unlawful activity.
• Threats, targeted harassment, hateful content, or incitement to violence.
• Fraud, scams, impersonation, or deceptive misuse of another person's identity.
• Infringement of copyright, trademarks, privacy, publicity rights, or other third-party rights.
• Malware, phishing, or content intended to compromise systems or security.

4. Real-Person Rights, Consent, and Deepfakes

If you upload, edit, or generate content involving a real person's image, likeness, voice, name, identity, or other identifiable attributes, you must have all rights, permissions, and consents required for the intended use.

In particular:

• You must not create non-consensual intimate or sexual deepfakes.
• You must not impersonate another person or falsely imply their endorsement.
• You must not use another person's identity or likeness in a manner that violates their rights or applicable law.
• You must not use the Services to harass, defame, deceive, or exploit an identifiable person.

Users must not upload, generate, edit or otherwise use any content depicting or impersonating real public figures or celebrities, including but not limited to politicians, entertainers, athletes and other publicly known individuals.

This prohibition applies to the use of their names, images, likenesses, voices or other identifying characteristics, regardless of whether the content is realistic, fictional, stylised, satirical, parodic or sexually explicit.

We may request evidence of the relevant permissions or consent and restrict content where these cannot be established.

5. Prohibited Use of the Services

In addition to the content restrictions above, you must not:

• Bypass or attempt to bypass content moderation or age-related safeguards.
• Manipulate prompts or uploaded materials to evade prohibited-content detection.
• Circumvent security measures, usage restrictions, or technical limits.
• Use automated tools to abuse or interfere with the Services.
• Reverse engineer the Services or underlying AI models, or attempt to extract model weights or source code.
• Use the Services in any manner that violates the Terms and Conditions or applicable law.

6. Moderation and Enforcement

We may use automated systems and human review to identify prohibited content, investigate reports, and enforce this Policy.

Depending on the nature and severity of a suspected violation, we may:

• Reject or block a generation request.
• Restrict access to particular tools or content.
• Remove or disable access to prohibited content.
• Request additional information or verification.
• Temporarily suspend or permanently terminate an account.
• Investigate complaints and reports from affected persons.
• Preserve or disclose relevant information where permitted or required by law.

Not every prohibited request or Output will necessarily be detected or blocked. The availability of a particular feature or the successful generation of content does not mean that the content complies with this Policy.

Enforcement measures will be applied in accordance with the Terms and Conditions and applicable law.

7. Unintended AI Outputs

Generative AI systems may produce unexpected results, including content that violates this Policy, even where the user's original request was lawful.

If an Output appears to violate this Policy:

• Do not publish, share, sell, or otherwise distribute it.
• Do not attempt to reproduce or further develop the prohibited content.
• Report the content to [email protected] where appropriate.

An isolated, genuinely unintended generation that the user does not seek to reproduce or exploit will not, by itself, be treated as a deliberate violation of this Policy.

However, deliberately requesting, reproducing, or attempting to circumvent restrictions to obtain prohibited content constitutes a violation regardless of whether the generation succeeds.

8. Appeals

If you believe that a moderation or enforcement decision was made in error, you may contact [email protected] with your account details and a description of the decision.

We will review appeals in accordance with our applicable procedures and legal obligations.

Certain enforcement measures may remain in effect while an appeal is being reviewed, particularly where the relevant content presents serious legal or safety concerns.

9. Reporting Violations

If you believe that content generated or processed through ZenCreator violates this Policy, infringes your rights, or depicts you without the necessary consent, please contact:

[email protected]

Please provide sufficient information to identify the relevant content or activity and explain the basis of your complaint.

We may request additional information to assess the report and take appropriate action.

Reports involving suspected child sexual abuse material or non-consensual intimate content will be prioritised in accordance with our applicable procedures.

10. Relationship with the Terms and Conditions

This Policy forms part of the ZenCreator Terms and Conditions.

Users must comply with both documents. Where a particular AI tool or model is subject to additional restrictions, those restrictions may also apply to its use.

We may update this Policy in accordance with the Terms and Conditions and applicable law.